Facebook page

Administration

  • User roles (Manager, service master etc.)
  • Menu defining for specific users or groups of users
  • Defining user departments (services) and corresponding user rights
  • User activity
  • Opening panel (dashboard) with current information
  • Internal correspondence between the system users
  • Classifier of manufacturer brands and models
  • Program settings
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Customers

  • Adding of private and commercial customers
  • Possibility to add and view customers contact information, persons attached to a customer, service applications, leases and equipment
  • Possibility to add certain activities to customers: a note, appointment, call or reminder
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Adding and processing service applications

  • Adding and editing of service applications
  • Application printout
  • Possibility to create applications for both commercial and private customers
  • Classified input of equipment, equipment search by the customer
  • Repair price change history
  • Service application status change history
  • Adding of images
  • Sending messages to customers in case of service application status change
  • History of sent messages
  • Adding warehouse items, possibility to filter out components for particular service application's equipment
  • Possibility to add activities: a note, meeting, call or reminder
  • Equipment register
  • Creating orders
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Warehouse, components, orders

  • Creation of component groups
  • Input of components
  • Adding components to warehouse by the purchase date
  • Possibility to attach components to service applications by the purchase date and price
  • Indication of sales price
  • Automatic warehouse balance recalculation after adding or deleting components from the service application
  • Components' attraction to another component or equipment
  • Orders
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Reports and reviews

  • Service applications report
  • Warehouse report
  • Rental report
  • Group reports (summary of service applications, service applications by services, money for work by service masters after application status changes to 'Ready', service applications by days and services, amounts of warehouse's product groups by service masters and by product group adding date).
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Customer portal

  • Information about the status of repair
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